Taxes, fees, charges and surcharges
Fees and charges are calculated by passenger/flight sector. VAT is not included for domestic flights. Currency: VND
1. Checked baggage surchages
A. Excess Carry-on Baggage
TIMING | DESCRIPTION | PRICE (VND) | ||
DOM | INT | |||
THAILAND | CHINA | |||
AT THE AIRPORT | Excess carry-on baggage fee at the airport | 600,000 | 1,000,000 | 1,200,000 |
Notes: Carry-on baggage can only be increased in weight; dimensions and number of pieces must comply with the applicable carry-on baggage standards.
B. Checked baggage (Piece Concept)
MARKET | PRE-PAID | AT THE AIRPORT | |||||||||
PRE-PAID BAGGAGE | WEIGHT UPGRADE (*) | PURCHASED AT AIRPORT (**) | WEIGHT UPGRADE (***) | ||||||||
15kg/p | 23kg/p | 32kg/p | 23kg- 32kg | 15kg/p | 23kg/p | 32kg/p | 15kg - 23kg | 23kg- 32kg | 15kg - 32kg | ||
DOM | 200,000 | 280,000 | 420,000 | 170,000 | 450,000 | 650,000 | 960,000 | 450,000 | 500,000 | 600,000 | |
| INT | THAILAND | 360,000 | 540,000 | 750,000 | 240,000 | 900,000 | 1,270,000 | 2,000,000 | 680,000 | 770,000 | 1,110,000 |
CHINA | 700,000 | 1,000,000 | 1,400,000 | 800,000 | 1,400,000 | 2,000,000 | 2,800,000 | 1,300,000 | 2,000,000 | 2,500,000 | |
Notes:
- kg/p: Weight per piece
- (*) Weight upgrade is not applicable for pre-purchased 15kg/piece checked baggage.
- (**) Applies to passengers without pre-purchased checked baggage or those exceeding the current piece or weight allowance. Not applicable to the purchase of 15kg/piece checked baggage at the airport.
- (***) Applies to passengers with pre-purchased baggage who want to increase the weight of their existing baggage.
- Fees are exclusive of VAT.
C. Oversized Baggage (Piece Concept)
- Oversized baggage fees shall be applied in addition to the regular checked baggage allowance purchase fee.
- Oversized baggage fee applies to each oversized baggage piece. Payment of the oversized baggage fee does not increase the passenger’s checked baggage allowance.
- Each passenger is allowed to pre-purchase a maximum of 02 oversized baggage pieces.
- The weight of oversized baggage shall be included in the checked baggage weight already purchased by or entitled to the passenger.
- Applicable fee = Standard checked baggage fee + Oversized baggage fee, with the specific oversized baggage fees as follows:
TIMING | DESCRIPTION | DOM (VNĐ) | INT (VNĐ) | |
THAILAND | CHINA | |||
PRE-PAID | Pre-purchased oversized baggage fee - 1st piece | 200,000 | 410,000 | 1,200,000 |
Pre-purchased oversized baggage fee - 2nd piece | 240,000 | 490,000 | 1,300,000 | |
PURCHASE AT AIRPORT | Airport oversized baggage fee - 1st piece | 300,000 | 600,000 | 2,000,000 |
Airport oversized baggage fee - 2nd piece | 360,000 | 720,000 | 2,200,000 | |
Notes:
- Fees are exclusive of VAT.
- Oversized baggage applies to the following channels: Ticket offices, Airline representatives, Customer Service.
D. Golf Set Baggage (Piece Concept)
Fees for Golf Baggage shall be applied as follows:
UTINITY PACKAGES | PIECE CONCEPT | PRICE | |||
WEIGHT ALLOWANCE | PIECE ALLOWANCE | DOM (VNĐ) | INT (VNĐ) | ||
THAILAND | CHINA | ||||
Pre-Paid Golf Set | 23kg | 1 | 460,000 | 900,000 | 1,900,000 |
Golf Set purchaded at airport | 23kg | 1 | 620,000 | 1,480,000 | 3,800,000 |
Notes:
- Fees are exclusive of VAT.
- Applicable sales channels: All sales channels.
2. Service Bundles (Piece Concept)
SERVICE BUNDLES | DOM (VND) | INT (VND) | |
THAILAND | CHINA | ||
Saver Bundle | 210,000 | 380,000 | 688,000 |
Smart Bundle | 360,000 | 650,000 | 1,204,000 |
Super Bundle | 510,000 | 990,000 | 1,541,850 |
(*) Service Bundle for Economy Premium | - | - | - |
(*)Service Bundle for Premium | - | - | - |
(*) Service Bundle included upon purchase of Premium Economy and Premium fare class.
3. Advance Seat Selection Service
SEAT TYPE | DOM (VND) | INT (VND) | |
THAILAND | CHINA | ||
Premium Seat | 500,000 | 800,000 | 900,000 |
Front-row Seat in Economy Cabin | 150,000 | 250,000 | 400,000 |
Emergency Exit Row Seat | 90,000 | 230,000 | 400,000 |
Upfront seat | 70,000 | 150,000 | 200,000 |
Standard Seat | 40,000 | 80,000 | 100,000 |
4. Priority Check-in Service
SERVICE | DOM (VND) | INT (VND) | |
THAILAND | CHINA | ||
Priority check-in service | 100,000 | 140,000 | 300,000 |
5. Change Fee
SERVICE | DOM (VND) | INT (VND) | |
THAILAND | CHINA | ||
Route, date, flight change | 400,000 | 800,000 | 1,100,000 |
6. Refund & Cancellation Fee
SERVICE | DOM (VND) | INT (VND) | |
THAILAND | CHINA | ||
Refund & Cancellation | 500,000 | 800,000 | 1,100,000 |
7. Refund of Authority-imposed Taxes, Fees and Charges
SERVICE | DOM (VND) | INT (VND) | |
THAILAND | CHINA | ||
Refund service fee for authority-imposed taxes, fees and charges | 100,000 | 200,000 | 1,100,000 |
8. Ticket Office/Call Center Service Fees, System Administration Surcharge and Fuel Surcharge
SERVICE | DOM (VND) | INT (VND) | ||
SGN-HAN & HAN-SGN | OTHER ROUTES | THAILAND | CHINA | |
Booking and ticket issuance service fee | 100,000 | 100,000 | 100,000 | 100,000 |
System administration surcharge | 480,000 | 450,000 | 350,000 | 150,000 |
Fuel surcharge | N/A | N/A | 750,000 | 750,000 |
9. Infant Fee
SERVICE | DOM (VND) |
| Infant (Short haul)* | 100,000 |
| Infant (Long haul) | 150,000 |
(*) Short haul: distance less than 700km
SERVICE | INT (VND) |
| Infant fee for Thailand market (BKK) | 200,000 |
| Infant fee for China market (SZX) | 300,000 |
10. Unaccompanied Minors Service
SERVICE | DOM (VND) | INT (VND) | |
THAILAND | CHINA | ||
Unaccompanied Minors Services | 400,000 | 1,200,000 | 2,000,000 |
11. Payment method surcharge
(Applied for 01 time for 01 booking, the first payment of all the payment methods)
SERVICE | DOM (VND) | INT (VND) |
Payment method surcharge | 50,000 | 90,000 |
12. Lounge Service
SERVICE | DOM (VND) | INT (VND) | |
THAILAND | CHINA | ||
Private Lounge Service | 400,000 | 942,500 | 1,800,000 |
13. Late-coming surcharges
Applicable from check-in counter closure until departure time.
Need confirmation from Vietravel Airlines Ground Operation team.
SURCHARGE | DOM (VND) | INT (VND) | |
THAILAND | CHINA | ||
Late-coming surcharge | 600,000 | 1,000,000 | 1,200,000 |
14. Airport tax
* Domestic (VND)
PASSENGER SERVICE CHARGE (VND) | SECURITY SCREENING CHARGE (VND) | ||
ADULT | CHILD | ADULT | CHILD |
100,000 | 50,000 | 18,181 | 9,091 |
* International (VND)
DEPARTURE AIRPORT | TYPE OF CHARGE | ADULT | CHILD |
| VIETNAM | |||
HAN | Passenger Service Charge (BKK) Security screening charge (BKK) | 639,000 52,000 | 319,500 26,000 |
SGN | Passenger Service Charge (BKK) Passenger Service Charge (SZX) Security screening charge (BKK) Security screening charge (SZX) | 512,000 530,000 52,000 55,000 | 256,000 265,000 26,000 27,500 |
| THAILAND | |||
BKK | Passenger Service Charge Passenger Processing Fee International Passenger Service Charge | 940,000 27,000 12,250 | 940,000 27,000 12,250 |
| CHINA | |||
SZX | China airport service charge | 670,000 | 50,000 |
15. Transporting Apricot blossom, Peach blossom, and flower branches via checked baggage service:
TIMING | PRICE |
Prebook | 450,000 VND |
At the Airport | 660,000 VND |
Notes:
- Price does not include VAT
- Pre-purchase time: 1 hours before scheduled departure of domestic flight
16. Hold My Fare Service Fee
SERVICE | FARE | PRICE (-VAT) | |||
DOM (VND) | INT (VND) | ||||
THAILAND | CHINA | CHINA | |||
Hold my fare | Economy Saver | 100,000 | 200,000 | 200,000 | |
Economy Flex | 100,000 | 200,000 | 200,000 | ||
Economy Premium | 100,000 | 200,000 | 200,000 | ||
Premium | 100,000 | - | - | ||
Notes:
- The Hold My Fare service fee of Vietravel Airlines is non-refundable under all circumstances, including cases where the flight is cancelled by the airline.
- Passengers must select “Pay Now” to pay the hold fee. The “Pay Later” option does not apply to this service. Passengers must access the Manage Booking section to pay the remaining amount and complete the booking before the fare-hold deadline.
